Translate Help Center Videos — Support Customers in Their Language
Reduce tickets. Improve onboarding. Speak your customer's language.
Video walkthroughs reduce support tickets by 30–50% — but only if customers understand the narration. DubVid translates your help videos into 10+ languages with natural AI voices. Your entire library for the cost of one support agent hour.
The Support Video Problem
Your product is global. Your help content isn't.
Your product is used globally but your help videos are in one language — international customers are left guessing.
International customers file more support tickets because they can't understand your video tutorials.
Translating help documentation is common — but nobody translates the videos. That's a gap in your support experience.
Video walkthroughs reduce ticket volume by 30–50% — but only if customers understand the narration.
Your onboarding flow has video steps that non-English users skip entirely — leading to higher churn.
How DubVid Works for Help Centers
Three steps from English-only docs to multilingual support.
Upload Help Videos
Upload screen recordings, walkthroughs, or onboarding videos. MP4, MOV, or WebM up to 500MB each.
Select Customer Languages
Choose the languages your customers speak most. Spanish, French, German, Japanese, Portuguese — all supported.
Embed Everywhere
Get dubbed videos in minutes. Embed in Zendesk, Intercom, Notion, your docs site, or any help platform.
Help Content You Can Dub
Every type of support video — from onboarding to troubleshooting.
Product Walkthroughs
"How to set up [Feature]" — dubbed into your top customer languages. Fewer tickets, happier customers.
Onboarding Flows
Localize the entire new-user experience. Every onboarding video in every language your customers speak.
FAQ & Troubleshooting
"How to fix [common issue]" in 5 languages. Deflect support tickets before they're filed.
Feature Announcements
Translate product update videos for global users. Keep everyone informed, regardless of language.
Features That Matter for Support Teams
Built for teams that need to scale support without scaling headcount.
Subtitle Generation
Pair dubbed audio with translated subtitles for maximum clarity. Essential for technical tutorials where precision matters.
Screen Recording Support
Handles screencast-style help content cleanly. Visual stays the same — only the voiceover narration is translated.
Batch Processing
Translate your entire help video library — not one by one. Upload 20 videos and dub them all in a single batch.
Easy Updates
Product UI changed? Re-record and re-dub just that one video. Pay only for the minutes you translate.
Embed in Any Help Platform
DubVid outputs standard MP4 files. Embed them wherever your help content lives.
Help Center Pricing Example
Translate 20 help videos (avg 3 min each) into Spanish and French.
Credit System
- •1 credit = 1 minute × 1 language (stock voice) — $0.30/credit
- •Voice clone: +1 credit/min per language
- •Subtitles: +0.2 credits/min per language
- •Lip-sync: +7 credits/min per language
- •$0.50 handling fee per job
Example
~$36.00 + $0.50 handling — compare to $3,000+ with a localization agency
20 videos × 3 min × 2 languages × 1 credit = 120 credits × $0.30 = $36.00 + $0.50 handling.
Add subtitles: +120 × 0.2 = 24 extra credits = $7.20. Total with subtitles: $43.70.
That's less than $2 per video per language. Update individual videos as your product changes.
Start free with 2 credits. No credit card required.
Frequently Asked Questions
Start Free with 2 Credits
Get 2 free credits to dub up to 60 seconds. No credit card required. See the quality before you commit.
Try for Free